Terms of Use

These Terms govern your access to and use of pixly, a managed Minecraft Java Edition server hosting service operated by Wroud Foundation LLC. By creating an account or using the Service you agree to these Terms in full.

§1. Acceptance of these Terms

These Terms of Use (the "Terms") form a binding legal contract between you ("you", "your", or the "User") and Wroud Foundation LLC, a limited liability company organized under the laws of the State of Wyoming, United States of America ("Wroud", "we", "us", or "our"). They govern your access to and use of the pixly website, dashboard, APIs, and the managed Minecraft server hosting platform we operate (collectively, the "Service").

By clicking "Sign in", creating an account, depositing funds into your Wallet, or otherwise accessing or using the Service, you confirm that you have read, understood, and agreed to be bound by these Terms, the Privacy Policy, and the Acceptable Use Policy. If you do not agree, you must not use the Service.

These Terms incorporate by reference any operational policies, plan descriptions, pricing pages, or in-product disclosures that we link to from the Service.

§2. Definitions

• "Account" means the user profile created via Google OAuth that authenticates you to the Service.
• "Wallet" means the prepaid balance ledger associated with your Account that we use to settle Service charges.
• "Server" means an individual Minecraft Java Edition instance you provision and operate through the Service.
• "User Content" means all data you upload to, generate on, or transmit through the Service, including but not limited to world saves, server configuration, modpack identifiers, server console input, and player lists.
• "Minecraft EULA" means the End User License Agreement and Commercial Use Guidelines published by Mojang AB and/or its parent Microsoft Corporation for Minecraft: Java Edition, as updated from time to time.
• "Third-Party Payment Processor" means the independent payment processing provider we use to accept top-up payments. The processor handles your payment instrument directly; we never receive or store full card numbers.
• "Merchant of Record" means a third party that sells the Service to you on its own account and is the party with which you contract for the purposes of the transaction, including for tax-collection and consumer-protection purposes. Where we engage a Merchant of Record, that party (and not Wroud) is the seller of record for the transaction, and the Merchant of Record's own terms apply in addition to these Terms.

§3. Eligibility

You may use the Service only if all of the following are true:

• You are at least thirteen (13) years of age. If you reside in the European Economic Area, the United Kingdom, or another jurisdiction that sets a higher digital-consent age, you must be at least sixteen (16) years of age, or whatever higher age the law of your jurisdiction requires.
• If you are a minor under the age of majority in your jurisdiction, your parent or legal guardian has reviewed these Terms with you and consents to your use of the Service, and remains responsible for your activity on the Service.
• You have the legal capacity to enter into a binding contract.
• You are not barred from receiving services under the laws of the United States of America or any other jurisdiction that applies to you, and you are not located in, organized under the laws of, or ordinarily resident in any country or region that is the subject of comprehensive United States of America sanctions (currently including, without limitation, Cuba, Iran, North Korea, Syria, and the Russia-occupied regions of Ukraine).
• You are not listed on any United States of America government list of prohibited or restricted parties (including the U.S. Department of the Treasury's Specially Designated Nationals List).

If we learn that you do not meet these eligibility requirements, we may suspend or close your Account and refund any unused Wallet balance in accordance with Section 11.

§4. Account Registration & Security

The Service uses Google OAuth for sign-in. You must provide accurate, current, and complete information through that flow. You may not create or maintain more than one Account per person, and you may not transfer, lend, sell, or share your Account credentials.

You are responsible for safeguarding the Google account that authorizes your sign-in and for all activity that occurs under your Account, whether or not authorized by you. You must notify us promptly at support@pixly.gg if you suspect unauthorized access to your Account.

We may, in our reasonable discretion, refuse to create an Account, require additional verification, or close an Account that we believe is duplicative, fraudulent, or otherwise non-compliant with these Terms.

§5. Description of the Service

pixly is a managed hosting platform for Minecraft: Java Edition servers running on cloud infrastructure provided by Amazon Web Services, Inc. ("AWS"). The Service lets you provision, configure, start, stop, and back up Minecraft servers across multiple geographic regions, and bills your Wallet for the compute, storage, and network resources you consume.

Core features include, without limitation:

• Per-hour billing for the time a Server is active, with automatic sleep when no players are connected and automatic wake within approximately thirty (30) seconds of a player attempting to connect.
• A choice of server runtimes including Vanilla, Paper, Purpur, Pufferfish, Leaf, Folia, Fabric, Forge, NeoForge, and Quilt, and the ability to swap between supported Minecraft versions.
• Modpack integration that resolves project identifiers from Modrinth.
• Daily automatic backups, retained for seven (7) days, after which they are permanently deleted.
• Per-Server whitelist, operator, and ban lists that you control.
• Choice of AWS region from the regions we currently offer in the dashboard.

Specific feature availability, performance characteristics, and resource limits are described in the dashboard and pricing pages and may change as the Service evolves. Where there is any conflict between marketing material and these Terms, these Terms govern.

§6. Minecraft, Mojang & EULA Compliance

pixly is not affiliated with, endorsed by, sponsored by, or in any way officially connected with Mojang AB, Microsoft Corporation, or Minecraft. "Minecraft" is a trademark of Mojang Synergies AB. We host third-party server software on your behalf; we do not license, distribute, or sell Minecraft itself.

You are solely responsible for ensuring that your use of the Service complies with the Minecraft EULA and the Minecraft Commercial Use Guidelines as in effect from time to time. By using the Service, you represent and warrant that:

• Every player who connects to a Server you operate owns a legitimate, paid Minecraft: Java Edition account or otherwise has the right to access Minecraft under the Minecraft EULA. You will not knowingly accept connections from cracked, pirated, or otherwise unauthorized Minecraft clients.
• You will not configure your Server in online-mode=false in a manner that facilitates unauthorized access to Minecraft.
• You will not monetize gameplay on your Server in any manner that violates the Minecraft Commercial Use Guidelines, including, without limitation, selling in-game items, abilities, or advantages that confer gameplay benefits over non-paying players ("pay-to-win" content), or charging for access to gameplay content in violation of the EULA.
• You will not use the Service to operate any service that infringes Mojang's or Microsoft's intellectual property rights.

We may suspend or terminate any Server or Account that we reasonably believe is being operated in violation of the Minecraft EULA. We are not responsible for any consequences that result from your non-compliance with the Minecraft EULA, including enforcement actions taken by Mojang or Microsoft against you.

§7. Third-Party Services & Content

The Service relies on, and interoperates with, several independent third-party services, including without limitation: AWS for compute, storage, and network infrastructure; Google for authentication; Modrinth for modpack resolution; and the Third-Party Payment Processor for handling top-up payments. Your use of those services is governed by their own terms and privacy policies.

Mods, modpacks, plugins, datapacks, resource packs, and other third-party content that you choose to install on a Server are not provided by us. We do not endorse, vet, or warrant any third-party content, and we are not responsible for the behavior, quality, safety, security, or legality of that content. You install third-party content at your own risk.

§8. Acceptable Use

Your use of the Service is subject to the Acceptable Use Policy, which is incorporated into these Terms by reference. A material violation of the Acceptable Use Policy is a material breach of these Terms.

Without limiting the Acceptable Use Policy, you agree not to:

• Use the Service in any manner that violates any applicable law, regulation, or order, including export controls and sanctions laws.
• Attempt to gain unauthorized access to the Service, any other User's Account, or any underlying infrastructure.
• Reverse engineer, decompile, or otherwise attempt to derive source code from any non-open-source portion of the Service, except where this restriction is prohibited by applicable law.
• Use the Service to send unsolicited bulk communications, distribute malware, conduct denial-of-service attacks, or otherwise abuse the network.
• Use the Service for cryptocurrency mining, distributed computing workloads unrelated to Minecraft, or any other workload designed primarily to consume compute resources rather than host a Minecraft server.

§9. User Content & License

As between you and us, you retain all right, title, and interest in and to your User Content. We do not claim ownership over your worlds, configurations, or server data.

You grant Wroud a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, process, display, and create derivative works from your User Content solely for the purposes of operating, providing, securing, and improving the Service for you, including without limitation creating and restoring backups, distributing world data to the running Server, and applying server-side data fixers when you change Minecraft versions. This license terminates when we no longer need to process the relevant User Content to provide the Service to you, subject to the data retention practices described in the Privacy Policy.

You represent and warrant that (a) you own or have all necessary rights and permissions to upload and use your User Content on the Service, (b) your User Content does not infringe or violate any third party's rights, and (c) your User Content complies with these Terms, the Acceptable Use Policy, and the Minecraft EULA.

§10. Fees, Wallet & Billing

The Service is billed on a pay-as-you-go basis through a prepaid Wallet. You deposit funds into your Wallet via the Third-Party Payment Processor, and we debit the Wallet for the resources you consume.

Charges generally consist of (a) per-hour compute charges based on the instance type your Server runs on, (b) storage charges for world data and backups, and (c) any region-specific multipliers and applicable taxes. The current rates are always displayed in the dashboard before you provision a Server or initiate a top-up, and a usage history is available in the billing area of your Account.

Pricing may change at any time without prior notice. Rates are derived dynamically from the underlying AWS costs plus our markup, and we adjust them as those underlying costs change. The price effective at the moment a billable event occurs is the price you pay; we are not obligated to honor a previously displayed rate for future consumption. Funds already in your Wallet remain spendable at the rates displayed in the dashboard at the time the resource is consumed.

To prevent involuntary debt accumulation, we monitor your Wallet balance and automatically stop your Servers when your balance falls below a small negative threshold (currently negative fifty United States cents, ‑$0.50 USD). You can top up at any time to resume service. We may, at our reasonable discretion, adjust this threshold.

All amounts are stated and payable in United States Dollars (USD) unless the dashboard expressly says otherwise.

Taxes. Prices are exclusive of any taxes, levies, or duties imposed by taxing authorities ("Taxes"). Where a third-party Merchant of Record sells the Service to you, that Merchant of Record is responsible for collecting and remitting any sales tax, VAT, GST, or similar consumption tax applicable to the transaction. Where Wroud sells the Service to you directly, you are responsible for all such Taxes other than taxes on our net income, and we will add such Taxes to your charges where required by law.

§11. Refunds & Wallet Balance

We want you to be confident that the Service fits your needs. The full refund terms - including the fourteen-day cooling-off period on unspent top-ups, the EU/UK statutory right of withdrawal and the Article 16(a) carve-out for services begun with express consent, the Account-closure refund procedure, non-refundable items, and the chargeback policy - are set out in the Refund Policy, which is incorporated by reference into these Terms. In summary:

• Unspent Wallet top-ups are refundable within fourteen (14) days of payment.
• Unused Wallet balance is refundable when you close your Account, less pending charges and reasonable payment-processor costs.
• Refunds are returned to the payment method you used. Some payment methods cannot be reversed; a top-up made with such a method is non-refundable, except where a non-waivable consumer-protection right requires otherwise, in which case we refund by an alternative method. The dashboard shows, before you pay, whether your selected method supports refunds.
• Consumed compute, storage, and network charges are not refundable, and we do not provide credits for downtime.
• We honor any broader, non-waivable refund or withdrawal rights granted to you by the consumer-protection law of your country of residence.

Please contact us before initiating a chargeback. Email support@pixly.gg to request a refund. Filing a chargeback or payment dispute with your card issuer or bank without first attempting to resolve the matter with us is a violation of these Terms and the Acceptable Use Policy, and may result in suspension or termination of your Account.

§12. Service Availability & Modifications

We work hard to keep the Service available, but the Service is provided on a commercially reasonable-efforts basis and without any service-level agreement unless we have entered into a separate written agreement with you. The Service may be temporarily unavailable due to planned or emergency maintenance, AWS outages, network issues, security incidents, or causes beyond our reasonable control.

We may add, modify, suspend, or discontinue any feature of the Service at any time. Where a change materially reduces functionality you have been relying on, we will use reasonable efforts to give advance notice via email or an in-dashboard banner. Where a change is required for security, fraud prevention, or legal compliance, we may make it immediately.

§13. Suspension & Termination

By you. You may stop using the Service and close your Account at any time from the dashboard or by emailing support@pixly.gg. Closing your Account terminates these Terms, except for sections that by their nature survive termination (including Sections 9, 11, 15, 17, 18, 19, 20, 21, and 22).

By us. We may suspend or terminate your access to all or part of the Service, with or without notice, if:

• you breach these Terms, the Acceptable Use Policy, or the Minecraft EULA;
• your Wallet has remained below the auto-stop threshold for an extended period and you have not responded to balance-reminder communications;
• we reasonably suspect fraud, money laundering, payment misuse, or unauthorized access affecting your Account;
• we are required to do so by law, regulation, court order, or by a payment-network rule;
• we reasonably believe continued operation of your Server poses a security, safety, or legal risk to us, our other Users, or third parties; or
• we discontinue the Service in whole or in the geographic region where you operate.

Upon termination by us for cause, any unused Wallet balance may, at our reasonable discretion, be retained to cover outstanding amounts (including chargeback costs, fraud-related losses, and reasonable enforcement expenses). Otherwise, we will return unused balance in accordance with Section 11.

§14. Data Retention & Deletion

We retain User Content while it is needed to provide the Service to you. Automated daily backups are kept for seven (7) days, after which they are permanently deleted.

When you delete a Server, its primary world data and configuration are deleted promptly; backups follow the schedule above. When you close your Account, we delete your User Content and the operational data linked to your Account within thirty (30) days, except that we retain billing records, transaction logs, and other records required for tax, accounting, fraud-prevention, or legal compliance purposes for the period required by applicable law (generally up to seven (7) years).

Additional detail on what we collect, why, and how long we keep it appears in the Privacy Policy.

§15. Intellectual Property

As between you and us, Wroud Foundation LLC owns and retains all right, title, and interest in and to the Service, including all software, source code, design, trade dress, trademarks, service marks, logos, and documentation, and all related intellectual property rights. Nothing in these Terms transfers any of those rights to you, other than the limited right to use the Service in accordance with these Terms.

"pixly", the pixly logo, and our other marks are trademarks of Wroud Foundation LLC. You may not use them without our prior written permission. All other trademarks referenced on the Service belong to their respective owners.

§16. Copyright Complaints (DMCA)

We respect the intellectual property rights of others and respond to clear notices of alleged copyright infringement under the United States Digital Millennium Copyright Act ("DMCA"). If you believe content available through the Service infringes your copyright, please send a written notice to dmca@pixly.gg that includes:

1. Your physical or electronic signature.
2. Identification of the copyrighted work claimed to have been infringed.
3. Identification of the material claimed to be infringing, with information reasonably sufficient to permit us to locate it (such as the URL or Server identifier).
4. Your contact information, including a postal address, telephone number, and email address.
5. A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or are authorized to act on the copyright owner's behalf.

We may remove or disable access to allegedly infringing content while we evaluate the notice. We will terminate the Accounts of Users we determine to be repeat infringers. A counter-notice procedure consistent with 17 U.S.C. § 512(g) is available; contact dmca@pixly.gg for details.

§17. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the maximum extent permitted by applicable law, Wroud disclaims all warranties, including without limitation implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and any warranty arising out of course of dealing, usage, or trade.

Without limiting the foregoing, we do not warrant that the Service will be uninterrupted, error-free, or secure; that defects will be corrected; that your User Content will not be lost, corrupted, or rendered inaccessible; or that the Service will be compatible with any specific Minecraft version, mod, modpack, plugin, or third-party tool. You are solely responsible for maintaining your own copies of any User Content you cannot afford to lose.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the foregoing disclaimers apply only to the maximum extent permitted by law.

§18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WROUD FOUNDATION LLC, ITS AFFILIATES, OR ANY OF THEIR DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR:

• any indirect, incidental, consequential, special, exemplary, or punitive damages;
• any loss of profits, revenue, savings, business, goodwill, reputation, or anticipated economic benefit;
• any loss or corruption of data, including User Content, world saves, or backups;
• any damages arising from your inability to use the Service, including downtime, suspension, or termination;
• any damages arising from third-party content, third-party services, or actions taken by other Users, players, or third parties;

whether based in contract, tort (including negligence), strict liability, statute, or any other legal theory, even if we have been advised of the possibility of such damages and even if a stated remedy is found to have failed of its essential purpose.

Our total cumulative liability to you for all claims arising out of or relating to the Service or these Terms is limited to the greater of (a) the amount you have actually paid us under these Terms in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred United States Dollars ($100 USD).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law. Nothing in these Terms is intended to exclude or limit liability that, under applicable law, cannot be excluded or limited (such as for gross negligence, willful misconduct, or fraud).

§19. Indemnification

You agree to defend, indemnify, and hold harmless Wroud Foundation LLC, its affiliates, and each of their respective directors, officers, employees, agents, and contractors from and against any and all claims, demands, suits, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• your User Content;
• your use of the Service, including any Server you operate and the activity of players who connect to it;
• your breach of these Terms, the Acceptable Use Policy, or the Minecraft EULA;
• your violation of any applicable law or any third party's rights, including intellectual property, privacy, and publicity rights; or
• any chargeback, payment dispute, or fraud-related claim that we incur due to your use of the Third-Party Payment Processor.

We may, at our option, assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses.

§20. Governing Law & Dispute Resolution

These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation, are governed by, and shall be construed in accordance with, the laws of the State of Wyoming, United States of America, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution first. Before filing a claim, you agree to first contact us at legal@pixly.gg and attempt to resolve the dispute informally. We will do the same. If we cannot resolve the dispute within sixty (60) days, either party may proceed to arbitration as described below.

Binding individual arbitration. Except for the carve-outs in this Section, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by these Terms. The arbitration shall be conducted by a single arbitrator and shall take place in Wyoming, United States of America, or, at your election, by telephone or videoconference. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

Class-action waiver. You and Wroud each agree to bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative action. The arbitrator may not consolidate more than one party's claims and may not preside over any form of representative or class proceeding.

Carve-outs. Either party may bring an individual action in small-claims court for disputes within that court's jurisdiction, in lieu of arbitration. Either party may also seek injunctive or other equitable relief in court to protect intellectual property, security, or confidentiality interests, without thereby waiving the right to arbitration of other claims.

30-day opt-out. You may opt out of the binding-arbitration and class-action-waiver provisions of this Section by sending written notice of your decision to opt out to legal@pixly.gg within thirty (30) days of your first acceptance of these Terms. Your notice must include your full name, the email associated with your Account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.

If the arbitration provisions in this Section are found to be unenforceable, the unenforceable portion shall be severed and the remainder enforced; if individual arbitration of a particular claim is unavailable, the parties consent to the exclusive personal jurisdiction of the state and federal courts located in Wyoming for that claim.

§21. Changes to These Terms

We may amend these Terms from time to time. The "Last updated" date at the top of this page will reflect the date of the most recent revision. For material changes, we will give reasonable advance notice — typically at least thirty (30) days — by email to the address associated with your Account and/or by a notice in the dashboard. Changes that are required for security, fraud prevention, or legal compliance may take effect immediately.

Your continued use of the Service after the effective date of a change constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the Service and may close your Account before the effective date.

§22. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy and the Acceptable Use Policy, constitute the entire agreement between you and Wroud regarding the Service and supersede any prior agreements between you and Wroud relating to the Service.
• Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
• No waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision.
• Assignment. You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms freely, including to an affiliate or in connection with a merger, acquisition, or sale of assets.
• Force majeure. Neither party will be liable for any failure or delay in performance (other than your payment obligations) caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, pandemics, governmental action, labor disputes, internet or telecommunications failures, or third-party infrastructure outages.
• No agency. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Wroud.
• Notices. We may give notice to you by email to the address associated with your Account or by posting in the dashboard. You may give notice to us by emailing legal@pixly.gg.
• English controls. These Terms are written in English. Any translation we provide is for convenience; in the event of any conflict, the English version controls.

§23. Contact

Questions about these Terms? Contact us at legal@pixly.gg. Postal address and full company details: Contact.