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These Terms govern your access to and use of pixly, a managed Minecraft Java Edition server hosting service operated by Wroud Foundation LLC. By creating an account or using the Service you agree to these Terms in full.
These Terms of Use (the "Terms") form a binding legal contract between you ("you", "your", or the "User") and Wroud Foundation LLC, a limited liability company organized under the laws of the State of Wyoming, United States of America ("Wroud", "we", "us", or "our"). They govern your access to and use of the pixly website, dashboard, APIs, and the managed Minecraft server hosting platform we operate (collectively, the "Service").
By clicking "Sign in", creating an account, depositing funds into your Wallet, or otherwise accessing or using the Service, you confirm that you have read, understood, and agreed to be bound by these Terms, the Privacy Policy, and the Acceptable Use Policy. If you do not agree, you must not use the Service.
These Terms incorporate by reference any operational policies, plan descriptions, pricing pages, or in-product disclosures that we link to from the Service.
You may use the Service only if all of the following are true:
If we learn that you do not meet these eligibility requirements, we may suspend or close your Account and refund any unused Wallet balance in accordance with Section 11.
The Service uses Google OAuth for sign-in. You must provide accurate, current, and complete information through that flow. You may not create or maintain more than one Account per person, and you may not transfer, lend, sell, or share your Account credentials.
You are responsible for safeguarding the Google account that authorizes your sign-in and for all activity that occurs under your Account, whether or not authorized by you. You must notify us promptly at support@pixly.gg if you suspect unauthorized access to your Account.
We may, in our reasonable discretion, refuse to create an Account, require additional verification, or close an Account that we believe is duplicative, fraudulent, or otherwise non-compliant with these Terms.
pixly is a managed hosting platform for Minecraft: Java Edition servers running on cloud infrastructure provided by Amazon Web Services, Inc. ("AWS"). The Service lets you provision, configure, start, stop, and back up Minecraft servers across multiple geographic regions, and bills your Wallet for the compute, storage, and network resources you consume.
Core features include, without limitation:
Specific feature availability, performance characteristics, and resource limits are described in the dashboard and pricing pages and may change as the Service evolves. Where there is any conflict between marketing material and these Terms, these Terms govern.
pixly is not affiliated with, endorsed by, sponsored by, or in any way officially connected with Mojang AB, Microsoft Corporation, or Minecraft. "Minecraft" is a trademark of Mojang Synergies AB. We host third-party server software on your behalf; we do not license, distribute, or sell Minecraft itself.
You are solely responsible for ensuring that your use of the Service complies with the Minecraft EULA and the Minecraft Commercial Use Guidelines as in effect from time to time. By using the Service, you represent and warrant that:
We may suspend or terminate any Server or Account that we reasonably believe is being operated in violation of the Minecraft EULA. We are not responsible for any consequences that result from your non-compliance with the Minecraft EULA, including enforcement actions taken by Mojang or Microsoft against you.
The Service relies on, and interoperates with, several independent third-party services, including without limitation: AWS for compute, storage, and network infrastructure; Google for authentication; Modrinth for modpack resolution; and the Third-Party Payment Processor for handling top-up payments. Your use of those services is governed by their own terms and privacy policies.
Mods, modpacks, plugins, datapacks, resource packs, and other third-party content that you choose to install on a Server are not provided by us. We do not endorse, vet, or warrant any third-party content, and we are not responsible for the behavior, quality, safety, security, or legality of that content. You install third-party content at your own risk.
Your use of the Service is subject to the Acceptable Use Policy, which is incorporated into these Terms by reference. A material violation of the Acceptable Use Policy is a material breach of these Terms.
Without limiting the Acceptable Use Policy, you agree not to:
As between you and us, you retain all right, title, and interest in and to your User Content. We do not claim ownership over your worlds, configurations, or server data.
You grant Wroud a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, process, display, and create derivative works from your User Content solely for the purposes of operating, providing, securing, and improving the Service for you, including without limitation creating and restoring backups, distributing world data to the running Server, and applying server-side data fixers when you change Minecraft versions. This license terminates when we no longer need to process the relevant User Content to provide the Service to you, subject to the data retention practices described in the Privacy Policy.
You represent and warrant that (a) you own or have all necessary rights and permissions to upload and use your User Content on the Service, (b) your User Content does not infringe or violate any third party's rights, and (c) your User Content complies with these Terms, the Acceptable Use Policy, and the Minecraft EULA.
The Service is billed on a pay-as-you-go basis through a prepaid Wallet. You deposit funds into your Wallet via the Third-Party Payment Processor, and we debit the Wallet for the resources you consume.
Charges generally consist of (a) per-hour compute charges based on the instance type your Server runs on, (b) storage charges for world data and backups, and (c) any region-specific multipliers and applicable taxes. The current rates are always displayed in the dashboard before you provision a Server or initiate a top-up, and a usage history is available in the billing area of your Account.
Pricing may change at any time without prior notice. Rates are derived dynamically from the underlying AWS costs plus our markup, and we adjust them as those underlying costs change. The price effective at the moment a billable event occurs is the price you pay; we are not obligated to honor a previously displayed rate for future consumption. Funds already in your Wallet remain spendable at the rates displayed in the dashboard at the time the resource is consumed.
To prevent involuntary debt accumulation, we monitor your Wallet balance and automatically stop your Servers when your balance falls below a small negative threshold (currently negative fifty United States cents, ‑$0.50 USD). You can top up at any time to resume service. We may, at our reasonable discretion, adjust this threshold.
All amounts are stated and payable in United States Dollars (USD) unless the dashboard expressly says otherwise.
Taxes. Prices are exclusive of any taxes, levies, or duties imposed by taxing authorities ("Taxes"). Where a third-party Merchant of Record sells the Service to you, that Merchant of Record is responsible for collecting and remitting any sales tax, VAT, GST, or similar consumption tax applicable to the transaction. Where Wroud sells the Service to you directly, you are responsible for all such Taxes other than taxes on our net income, and we will add such Taxes to your charges where required by law.
We want you to be confident that the Service fits your needs. The full refund terms - including the fourteen-day cooling-off period on unspent top-ups, the EU/UK statutory right of withdrawal and the Article 16(a) carve-out for services begun with express consent, the Account-closure refund procedure, non-refundable items, and the chargeback policy - are set out in the Refund Policy, which is incorporated by reference into these Terms. In summary:
Please contact us before initiating a chargeback. Email support@pixly.gg to request a refund. Filing a chargeback or payment dispute with your card issuer or bank without first attempting to resolve the matter with us is a violation of these Terms and the Acceptable Use Policy, and may result in suspension or termination of your Account.
We work hard to keep the Service available, but the Service is provided on a commercially reasonable-efforts basis and without any service-level agreement unless we have entered into a separate written agreement with you. The Service may be temporarily unavailable due to planned or emergency maintenance, AWS outages, network issues, security incidents, or causes beyond our reasonable control.
We may add, modify, suspend, or discontinue any feature of the Service at any time. Where a change materially reduces functionality you have been relying on, we will use reasonable efforts to give advance notice via email or an in-dashboard banner. Where a change is required for security, fraud prevention, or legal compliance, we may make it immediately.
By you. You may stop using the Service and close your Account at any time from the dashboard or by emailing support@pixly.gg. Closing your Account terminates these Terms, except for sections that by their nature survive termination (including Sections 9, 11, 15, 17, 18, 19, 20, 21, and 22).
By us. We may suspend or terminate your access to all or part of the Service, with or without notice, if:
Upon termination by us for cause, any unused Wallet balance may, at our reasonable discretion, be retained to cover outstanding amounts (including chargeback costs, fraud-related losses, and reasonable enforcement expenses). Otherwise, we will return unused balance in accordance with Section 11.
We retain User Content while it is needed to provide the Service to you. Automated daily backups are kept for seven (7) days, after which they are permanently deleted.
When you delete a Server, its primary world data and configuration are deleted promptly; backups follow the schedule above. When you close your Account, we delete your User Content and the operational data linked to your Account within thirty (30) days, except that we retain billing records, transaction logs, and other records required for tax, accounting, fraud-prevention, or legal compliance purposes for the period required by applicable law (generally up to seven (7) years).
Additional detail on what we collect, why, and how long we keep it appears in the Privacy Policy.
As between you and us, Wroud Foundation LLC owns and retains all right, title, and interest in and to the Service, including all software, source code, design, trade dress, trademarks, service marks, logos, and documentation, and all related intellectual property rights. Nothing in these Terms transfers any of those rights to you, other than the limited right to use the Service in accordance with these Terms.
"pixly", the pixly logo, and our other marks are trademarks of Wroud Foundation LLC. You may not use them without our prior written permission. All other trademarks referenced on the Service belong to their respective owners.
We respect the intellectual property rights of others and respond to clear notices of alleged copyright infringement under the United States Digital Millennium Copyright Act ("DMCA"). If you believe content available through the Service infringes your copyright, please send a written notice to dmca@pixly.gg that includes:
We may remove or disable access to allegedly infringing content while we evaluate the notice. We will terminate the Accounts of Users we determine to be repeat infringers. A counter-notice procedure consistent with 17 U.S.C. § 512(g) is available; contact dmca@pixly.gg for details.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the maximum extent permitted by applicable law, Wroud disclaims all warranties, including without limitation implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and any warranty arising out of course of dealing, usage, or trade.
Without limiting the foregoing, we do not warrant that the Service will be uninterrupted, error-free, or secure; that defects will be corrected; that your User Content will not be lost, corrupted, or rendered inaccessible; or that the Service will be compatible with any specific Minecraft version, mod, modpack, plugin, or third-party tool. You are solely responsible for maintaining your own copies of any User Content you cannot afford to lose.
Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the foregoing disclaimers apply only to the maximum extent permitted by law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WROUD FOUNDATION LLC, ITS AFFILIATES, OR ANY OF THEIR DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR:
whether based in contract, tort (including negligence), strict liability, statute, or any other legal theory, even if we have been advised of the possibility of such damages and even if a stated remedy is found to have failed of its essential purpose.
Our total cumulative liability to you for all claims arising out of or relating to the Service or these Terms is limited to the greater of (a) the amount you have actually paid us under these Terms in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred United States Dollars ($100 USD).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law. Nothing in these Terms is intended to exclude or limit liability that, under applicable law, cannot be excluded or limited (such as for gross negligence, willful misconduct, or fraud).
You agree to defend, indemnify, and hold harmless Wroud Foundation LLC, its affiliates, and each of their respective directors, officers, employees, agents, and contractors from and against any and all claims, demands, suits, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
We may, at our option, assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses.
These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation, are governed by, and shall be construed in accordance with, the laws of the State of Wyoming, United States of America, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Informal resolution first. Before filing a claim, you agree to first contact us at legal@pixly.gg and attempt to resolve the dispute informally. We will do the same. If we cannot resolve the dispute within sixty (60) days, either party may proceed to arbitration as described below.
Binding individual arbitration. Except for the carve-outs in this Section, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by these Terms. The arbitration shall be conducted by a single arbitrator and shall take place in Wyoming, United States of America, or, at your election, by telephone or videoconference. Judgment on the arbitration award may be entered in any court of competent jurisdiction.
Class-action waiver. You and Wroud each agree to bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative action. The arbitrator may not consolidate more than one party's claims and may not preside over any form of representative or class proceeding.
Carve-outs. Either party may bring an individual action in small-claims court for disputes within that court's jurisdiction, in lieu of arbitration. Either party may also seek injunctive or other equitable relief in court to protect intellectual property, security, or confidentiality interests, without thereby waiving the right to arbitration of other claims.
30-day opt-out. You may opt out of the binding-arbitration and class-action-waiver provisions of this Section by sending written notice of your decision to opt out to legal@pixly.gg within thirty (30) days of your first acceptance of these Terms. Your notice must include your full name, the email associated with your Account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.
If the arbitration provisions in this Section are found to be unenforceable, the unenforceable portion shall be severed and the remainder enforced; if individual arbitration of a particular claim is unavailable, the parties consent to the exclusive personal jurisdiction of the state and federal courts located in Wyoming for that claim.
We may amend these Terms from time to time. The "Last updated" date at the top of this page will reflect the date of the most recent revision. For material changes, we will give reasonable advance notice — typically at least thirty (30) days — by email to the address associated with your Account and/or by a notice in the dashboard. Changes that are required for security, fraud prevention, or legal compliance may take effect immediately.
Your continued use of the Service after the effective date of a change constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the Service and may close your Account before the effective date.
Questions about these Terms? Contact us at legal@pixly.gg. Postal address and full company details: Contact.